Policies


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    Recce Entertainment Pvt Ltd. recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us.

    This Policy describes how we treat user information we collect on www.bookrecce.com, Recce App and other offline sources.

    This Privacy Policy applies to current and former visitors to our online customers.

    By visiting and/or using our online services, you agree to this Privacy Policy.

    Recce is a property of Recce Entertainment Pvt Ltd., an Indian Company registered under the Companies Act, 2019 .

     

    Information we collect

    We might collect your name, email, mobile number, phone number, street, city, state, pincode,  country and ip address and Government identity proof.

    We might collect your billing name, billing address and payment method when you book a location through Website or App.

    We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website/App. Credit card

    information will be obtained and processed by our online payment partner CC Avenue.

    We might collect information you post in a public space on our website or on a third-party social media site belonging to Recce Entertainment Pvt Ltd..

    We may collect demographic information about you, locations you like, locations you intend to book, or any other information provided by you during the

    use of our Website/App. We might collect this as a part of a survey also.

    If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from,

    duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or

    the version of the operating system your computer or device is running.

     

    Use of your personal information

    We might use the information you provide to contact you for confirmation of a booking on our website /App or for other promotional purposes.

    We might use your information to confirm your registration for location booking.

    We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

    We may use your information to make our website and products better. We may combine information we get from you with information

    about you we get from third parties.

    We may use information to protect our company, our customers, or our websites/App.

    We might send you information about special promotions or offers. We might also tell you about new features or products.

    These might be our own offers or products, or third-party offers or products we think you might find interesting.

    We might send you emails or SMS about your location booking update .

    We might use information as otherwise permitted by law.

     

    Sharing of information with third-parties

    We may share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India..

    We may share information with our business partners. This includes a third party who owns a location. Our partners use the information we give them as described in their privacy policies.

    We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

    We may share your information for reasons not described in this policy. We will tell you before we do this.

    We might have procured the location by some reliable or non-reliable source or through agents, if you feel the property should not be on the App or the benefits are to be passed directly to you then you can email us at [email protected] to remove or renew the property. We are not responsible for any property on the App that comes to us from external sources.

     

    Email Opt-Out

    You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email [email protected]. It may take about ten days to process your request.

    Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your bookings.

     

    Third party sites

    If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites.

    Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

     

    Grievance Officer

    In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

    Mr. Makarand Malhotra

    Phone: +919833391623

    Email: [email protected]

    If you have any questions about this Policy or other privacy concerns, you can also email us at [email protected]

     

    Updates to this policy

    This Privacy Policy was last updated on 16.05.2019. From time to time we may change our privacy practices. We will notify you of any material changes to

    this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

     

    Jurisdiction

    If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use.

    In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

     

     

     


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